
Several theoretical models of workplace psychosocial stressors
have been empirically validated, including the Demand-Control-Support
(DCS) model and the Effort Reward Imbalance (ERI) model. The
nature of these models --deeply rooted in social class relations--is
explored in terms of their relationship to the organization of
work. While gradations in degree of job strain (high demand, low
control work) exist, the trend is for increasing demands with
inadequate augmentation of control for more and more of the labor
force. Demands are viewed in a broad context encompassing workload,
time pressure, conflicts, requirements upon attentional resources,
and the emotional dimensions of work-especially those involving
threat avoidance--as well as long and unphysiologic work hours.
In comparison to the DCS model with its emphasis on moment-to-moment
control over the work process (i.e. decision latitude), the ERI
model emphasizes macro-level rewards such as career opportunities,
job security, esteem and income. The ERI model also integrates
the exigencies and rewards of the job with the individual's input
and coping style. The insights provided by cognitive ergonomics
and brain research complement the DCS and ERI models, and can
be of practical use in efforts to humanize the labor process.
The concept of total burden (risk) due to exposure to multiple
occupational stressors is explored.